VOIP Marketing

  1️⃣ - We do all the work for you so you can sit back and reap the rewards. 2️⃣ - We make it affordable to do. 3️ - You can sleep at night knowing that your customers are being looked after. 4️ - You will feel more proud about your company.  5️ - That pride in your company will help you to close more business. 6️ - Your company will take on a more professional image. 7️ - It's the right thing to do.  8️ - We come from the industry and have over 35 years of experience 9️ - We are extremely passionate about what we do and what we deliver Drum Roll please ........... 🔟 - One day we will end up on a boat together somewhere in Florida having cocktails and laughing our asses off. It won't necessarily be about this business but we will be having the time of our lives. I'm sure fishing is in this story as well. Bottom line, we form partnerships of course but in addition we typically make friendships. We're just that kind of company! Remember - Touch-VOIP Marketing specialize...

There are so many reasons to send out newsletters to your customers. If you are not incorporating this step into your business practice you may be missing the mark. I'll tackle a few of the important reasons why we say this.  First off, it will be one of the first impressions your newer customers have of your business. Newsletters are a way to show your customers who you are. This piece of content is not something we recommend using as a way to sell. It is more of a way to be informative, recognize employee achievements, highlight new customers success.  Think of newsletters as something that allows your customers to connect to you and your business. Secondly, it allows your customers to get to know you and your business. So what kinds of content is best to add to a newsletter? We tend to follow the well-known Pareto principle or 80/20 rule: 80 percent of the content we send is informative and educational. The rest spotlights a new feature or reminds subscribers about a se...

    We hear it all the time. That long time customer calls in and asks you if you want to purchase their old phones. Maybe you call them and come to find that the automated attendant sounds completely different. The fact is, your customer switched products and never even bothered to call.  If you haven't been staying in TOUCH with your customers frequently, then this is a common mishap. To avoid this type of occurrence, companies must stay connected to their customers.  You can stop the pain now. By the way, you are not alone in this. Many companies we work with describe this very scenario. It mostly hurts when the customer that left you was one of our biggest customers.  Imagine your largest customer, a car dealership, informs you that they need you to pick up your equipment. They don't even realize that the gear is theirs. The customer just wants it gone, and they don't think for a second that there is anything wrong with what they have done.  For mo...

  Just a quick thought. I recently saw a post for a strong player in the industry known as NEC. The market has a couple of flavors of Cloud as a Service solutions. Their message was about being able to provide free co-branded content. Honestly, I think that is pretty awesome. In fact, here at TOUCH we see that as a compliment, as our founders were pioneers in developing the perfect linecard of services back in the mid 00's. However, let's be realistic about it. They are not going to create content that helps the entirety of YOUR business. Meaning, they won't build content that promotes your other services. The content will also take a biased view on creation. Think about it? NEC will create content that helps promote NEC. Listen, we have sat at those very tables where the suits were deciding on what they would or would not allow. So we know that the need for your content to be versatile and nimble in creation is a must.      We're not saying, "Hey, that's bad....

It's actually pretty simple. Most of our clients find us due to the very same practices we promote. In fact, you are probably reading this because you saw an email or we showed up on your news feed . You might have even been referred to us by an associate in the industry. No matter what brought you here, it all starts the same way. We will have an initial meeting. We'd like to better understand what makes you guys tick. So a thorough walk-through of your business is important. We like to understand the types of clients we are marketing to. What unique characteristics can we spot within your customer base? We'd like to better understand your goals. We also need to understand the products and services you provide so we can begin to visualize the various types of content we could create. What really makes things much easier for us at TOUCH is that we know the industry, have been where you are, and know exactly how to promote your company. We are experts in the field of U...

  So what's holding you back from doing something that you know is good for your business? Look, we know most businesses do not have the resources. We also know that most small businesses can't afford to hire a marketing specialist. Funny thing is that just a few years ago you didn't really even have to think about this. Today it's a new world as far as selling VOIP today.  This is what you can expect from your competitors.     Basically all of the newer, "Born in the Cloud" players, have armies of marketing people . If you haven't jumped in the pool yet than you are missing the boat.  These marketing armies are tasked with touching YOUR CUSTOMERS, and touching  them often.  So when the time comes for your customer to make a decision around moving their communications to the cloud or just thinking about replacing their phone system, who do you think they are going to call? Do your own research, don't take my word for it. Search on linkedin . Query tho...

  While there's not too much that I do know for sure, I do know what it takes to maintain, grow, and cultivate a base of customers. I know Telecom and I know from the perspective of being a manufacturers representative for the last 23 years. I have been doing it my entire career. I learned from the best.  ➢ You won't find another company around like Touch . I'm not saying that we are the only people that understand customer retention and what it takes to maximize your existing base of customers. I learned from many of those great people and companies that I worked with over the years. And through the years, I watched hundreds of businesses and took away all of the tactics and strategies that I saw working, that were growing at a completely different rate than everyone else. Well, that's what you get when you partner with TOUCH.  We basically take various tactics and lay them out on the table. Obviously, budget matters. However, the goal at Touch was to basically ma...

  Let me get right to the point: in today's digital age, every business needs a Youtube channel . There are several reasons for this, but we will concentrate on the three most important ones today. First and foremost, it will assist your salesmen in projecting a more favorable image. People are attracted to the image! One of the things you may start with when giving a presentation to a new prospect is something like this. Perhaps you haven't heard of us before. You may discover information about us all over the internet. Simply search for us on YouTube or any other social media platform. The hashtag we use is "#Touch #Touchvoip ." This enables your buyer to do precisely that. They may now research you, read your reviews, and conduct a web search to get confidence in doing business with you. Consider what would happen if you didn't have this and your competition showed them all of these options. What do you believe your buyer's impression was? You guessed it, y...