VOIP Marketing

    Well I could tell you what doesn't build strong relationships...  Not ever contacting your customers. Think about it. How many customers do you have that purchased a phone system from you, like 5 plus years ago? What if that client hasn't interacted with you for multiple years other than to call in to replace a handset cord or reset their system? Do you think your clients will have any allegiance to you today?   It's just a no, nada, it's not going to help you in any way. You must keep connected to your customers and do it from day one. So all new customers will get put into the machine.  The machine reference is referring to a customer journey. This customer journey is fully developed and created by you. With the help of TOUCH of course. This machine will continuously help to build a relationship with your new accounts. All of the existing accounts will get put into the machine as well.  We are not just trying to stay connected as a touchpoint, althou...

    We started doing testimonial videos back on 2019. Pandemic was just getting ready to change our way of life. It was a great time to start these projects for our clients because it allowed us to accomplish this in a way that was now becoming acceptable. I say this because in the past it was an expensive option. You had to send video crews out to a customers site, or even yours, to do all of the video work. However, during pandemic we got a pass. A pass to do these over Zoom. Now we could kick these out at majorly reduced cost. People accepted this for obvious reasons, we were on lock down. I also believe that people enjoyed the authenticity of this type of raw interview style. So basically we set up a 30 minute interview and asked all of the right questions. From this we were able to get 30 minutes of raw material that can then be edited into smaller clips. We handled all of the editing as well as all of the graphic design. We were kicking out some really great content from...

  We would have to say that most of our clients come to us through word of mouth. The founders of TOUCH have been in the industry for so long that the relationships made over the course of a career (that spanned over three decades) have allowed TOUCH to grow so quickly and become number one in the industry. It sounds kind of cliche, but people who know TOUCH. KNOW TOUCH! Our customers come to TOUCH because of the instant connection that Touch has with their clients. It only takes a few minutes on a phone call for people to see that we know the business and we can be trusted with your branding.  It's typically that mutual understanding that leads to common ideas and thoughts about how to proceed and what the joint goals are. We see things very much the same way our clients look at things. That common perspective is felt throughout the entire process. This is what makes us great at what we do. We can anticipate what our customers want to do and are fully on point.  It jus...

  1️⃣ - We do all the work for you so you can sit back and reap the rewards. 2️⃣ - We make it affordable to do. 3️ - You can sleep at night knowing that your customers are being looked after. 4️ - You will feel more proud about your company.  5️ - That pride in your company will help you to close more business. 6️ - Your company will take on a more professional image. 7️ - It's the right thing to do.  8️ - We come from the industry and have over 35 years of experience 9️ - We are extremely passionate about what we do and what we deliver Drum Roll please ........... 🔟 - One day we will end up on a boat together somewhere in Florida having cocktails and laughing our asses off. It won't necessarily be about this business but we will be having the time of our lives. I'm sure fishing is in this story as well. Bottom line, we form partnerships of course but in addition we typically make friendships. We're just that kind of company! Remember - Touch-VOIP Marketing specialize...

There are so many reasons to send out newsletters to your customers. If you are not incorporating this step into your business practice you may be missing the mark. I'll tackle a few of the important reasons why we say this.  First off, it will be one of the first impressions your newer customers have of your business. Newsletters are a way to show your customers who you are. This piece of content is not something we recommend using as a way to sell. It is more of a way to be informative, recognize employee achievements, highlight new customers success.  Think of newsletters as something that allows your customers to connect to you and your business. Secondly, it allows your customers to get to know you and your business. So what kinds of content is best to add to a newsletter? We tend to follow the well-known Pareto principle or 80/20 rule: 80 percent of the content we send is informative and educational. The rest spotlights a new feature or reminds subscribers about a se...