IF YOU AREN'T COMMUNICATING WITH YOUR EXISTING CUSTOMERS, YOUR COMPETITORS ARE!
How do you keep in touch with the customers you've earned over time? I'm going to ask you a few questions now. Continue reading if you answered yes to the following questions. If the response is no, have a pleasant day and keep doing what you're doing!
▶️ I know I should be on social media, but I'm not. Frankly, I don't like social media and really don't want to or even have someone that can do that for me.
▶️ My company has existed and grown for years from word of mouth. Referrals!
▶️ I don't have an easy way to email blast my customers today.
▶️ I'm too small of a business to afford 2K to 5K per month on a Marketing agency or even a part-time employee.
▶️ I have been losing loyal, longtime customers to the big box cloud players
▶️ I don't do Social Media, not even sure I believe in it
Touch - VOIP Marketing was created specifically for companies like yours. The founders worked with hundreds of companies in the Voice & MSP space over the past three decades and always found a unique commonality amongst the whole. No marketing effort had been made for new prospects and protecting the existing ones. That's where we come in.
TOUCH is a laser focused customer retention company that focuses on loss prevention. Loss Prevention, meaning, companies that end up leaving you for an alternate service. We believe that this loss can be eliminated or at minimum minimized by simply staying connected to those customers on a consistent basis.
Touch offers this strategy for all of its clients through the use of tactics such as (not limited too):
Email Blasting – Many of our clients tell us that they have never sent an email blast. At Touch, we feel that this element is critical to your future success. We suggest this because your competitors will communicate with your customers if you do not. And you're surely familiar with the adage "out of sight, out of mind." What we do at TOUCH is ensure that you are in touch with your customers on a monthly or multiple monthly basis. At the absolute least, you want your brand to be visible to your customers on a constant basis. That is something we can assist you with.
Newsletters – The Monthly Newsletter is a complimentary technique of bringing your brand to the attention of your existing clients. With email blasts, we may view this as a means to promote a certain technology, but with newsletters, we are introducing ourselves to our consumers and providing valuable and relevant material. Your newsletter will have numerous sections and may require some expertise.
Video Testimonials – There is no substitute for an existing customer bragging about how fantastic you are. Allow the message to come directly from your customers. Touch - VOIP Marketing can conduct the interview, edit it, and design the graphics so that you look to be publishing professional testimonials. These testimonials provide excellent material for newsletters, email blasts, and on-site placement. It is a need in today's digital marketing landscape. Your prospective consumers want to know how fantastic you are.
Core Value Videos– A core Values video is a testimonial from the company's founders, YOU. We would do an interview with you and generate a personalized piece of content that could be utilized for a variety of marketing purposes. The significance of this form of material is that it allows potential customers to hear directly from you and have a real sense of why you began your business and what makes you special. There are statistics that demonstrate that people buy from other individuals. Your prospects may truly get to know you through core value videos.
Original Co-Branded
content creation –Touch is able to Co-brand any videos with your logos, contact information as well as incorporating other unique attributes specific to your company.
Social Media Management – This is a strategy that all businesses should employ. Consider the last time you made a purchase. Have you conducted a Google search? What did you discover and how did you perceive that company? At TOUCH, we think that presenting you in the best light possible reflects who you are, and that developing an exceptional character is an integral component of generating trust. Social media will provide you the advantage you require to avoid entering a pricing war. It will generate leads and establish your authority in the sector. It will eventually assist you in closing more business.
Website Refresh – To evaluate if it's time to reassess your website, you need to look at it over the previous year or so.Is this a scenario you don't want to imagine for your customers when they visit your website. It's much worse if you don't have any items or services listed on your website. Many businesses have a history of making this error. How often have you visited a company's website and been left with the sense that it was designed in the early 2000s or even worse, the 1990s? Touch make this step easy.
SEO – SEO is important if you want to grow your business. Unfortunately, SEO takes a lot of time and money, as well as regular updates every month. It takes time to stay at the top. Here at Touch, we have the resources to help you with all of your SEO needs.
Database Scrubbing – Finally, a thorough database clean-up. For those unfamiliar with the phrase, it entails reaching out to all of your customers and validating their contact information. It will take time. For many Touch customers, the beginning is the most difficult part of the process. In the beginning, we mean exporting a list from a CRM or Quickbooks and starting from scratch from that point forward.
If you want your marketing to be a success, you need to have the right people in your database. In addition to cleaning, Touch offers a variety of other services.
When you combine this with one of our service packages, you'll be well on your way to long-term success.
Consider all of these options, and see whether you feel the same way after reading this list: I need to do them all. The fact of the matter is, you already know.
At TOUCH, we make it possible for every business to invest in these kinds of strategies. We do it all for you, and we don't charge you the customary 2K to 5K price tag for this service.
Another aspect that distinguishes TOUCH is our extensive industry knowledge gained over the course of more than three decades. We know what makes for a well-targeted piece of content.
If you want to see what your investment might look like click here. And thanks for taking time out of your day to review our value of services. We can't wait to start working for you. Contact us @ 917-818-4992 marketingvoip.info@gmail.com
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